Monday, May 12, 2014

"PowerPoint Web App encountered an unexpected error" - Getting this error?

Few days back an end user of my organization started getting the the following error whenever she tried to open any PowerPoint presentation after clicking the link from within any SharePoint document library:

Initially we though it is related to Office Web App feature, but after checking all the features and permissions we were not able to find anything wrong. When we were out of options, we found out that the user has ran the Software Upgrade Suite and then we noticed she was using IE 9 64 bit. Then we thought to try it in a 32 bit version of IE and voila! So if you are also experiencing the same issue, try it on a 32 bit browser!